(Senior) SAP SD Consultant (m/w/d)
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Opportunities
Consulting
SAP ERP -
Location
Alexandria -
Career Level
Professionals
What makes your job exciting
- As a Support Consultant, you are the first point of contact for our customers on all SAP sales topics
- You implement corrections in your specialist area in collaboration with our Basis Consultants
- Your diverse range of tasks includes accepting, analyzing and resolving or forwarding customer reports and tickets as well as tracking and reporting them back to the customer using the Group's own ticket system
- You will always keep an eye on the respective Service Level Agreements (SLA) with our customers and ensure the implementation of a defined escalation process in the event of non-compliance
- Your area of activity also includes developing solutions together with our customers for business-critical processes
- As part of a spot consultation, you will provide our customers with comprehensive support via telephone and electronic support media and recommend suitable improvement options, including in the area of software applications
- Through your support, you create the basis for fast and secure communication and solution-finding for our customers and contribute significantly to better customer loyalty
What awaits you
- Challenging and varying assignments with world market leaders and hidden champions
- Vast opportunities for building, nurturing, and honing your skills through regular knowledge exchange with our experts
- Autonomy and flexibility in your daily work
- Extensive opportunities for growth and professional development supported through our mentoring system and onsite training programs in Germany
- Secure role in a friendly, open-minded, and committed team
- Attractive salary package, social insurance, and private medical insurance
- 40 hours per week with German calendar
Your talents
- In addition to completing vocational training or a degree, you have several years of practical experience in SAP SD support or as a key user in in-house projects
- You have experience in supporting customers or specialist departments in SAP FI/CO operations: administration, support, and monitoring
- When advising customers, you value a trusting and cooperative partnership
- A good command of English would also be desirable
- Your strength lies in recognizing problems, analyzing their causes, and finding possible solutions
- Team spirit, resilience, and the necessary flexibility to react quickly to new requirements are a matter of course for you
This is what you can look forward to
Valuable personal freedom
A high level of self-responsibility & creative flexibility – providing you with the freedom to incorporate your personality, your rhythm, and your ideas.
Innovative Spirit
Benefit from an innovative, agile, and dynamic work environment that encourages you to stay up-to-date and enables you to introduce new ideas.
Great prospects
Create the career you want and benefit from our digital learning platform “One Academy”, practice-oriented career models, systematic knowledge exchange and -expansion with experienced colleagues, as well as dedicated promotion programs.
Attractive bonuses & discounts
Benefit from employee bonuses and numerous discounts, e.g. 4G sim cards, Uber, bakeries, shops, ladies spa.
Health insurance
You get private health insurance after 6 months with the company.
We Are One
Solidarity, trust, and appreciation are the basis for your and our success – and respectful cooperation on equal footing. You will experience this special Spirit from the first day of our cross-departmental Group-Starter Training and regular joint events and trips.
About All for One Egypt
One world for making it all happen - what would it be like to be part of it?
More than 4,000 clients, predominantly in the German-speaking mid-market, count on All for One for Business Consulting, SAP and Microsoft solution implementation and operations, as well as on custom software (product) development.
Our Regional Delivery Center in Alexandria, Egypt, plays a pivotal role in this mission. With a growing team of more than 120 highly skilled professionals, the Alexandria unit contributes significantly to the success of our clients by delivering innovative solutions and ensuring seamless collaboration with our strategic Technology and Solution Partners SAP and Microsoft.
We are the number-one SAP Platinum partner in the German-speaking midmarket and a Microsoft Gold Partner.
Successful and consistent
A strong & growing team
Excellent SAP expertise
Great potential, great goals
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