Service Manager Backoffice Member (M/F/D)
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Opportunities
IT Service & Support
Managed IT Services -
Location
Alexandria -
Career Level
Graduates & Young Professionals
What makes your job exciting
- Backoffice activities in an international customer environment,
- Management of invoice preparation and - the provision of procedural support for technical and organizational customer inquiries.
- Providing support for transitions and re-transitions as a representative from the team
- Creating and maintaining a wide variety of data records,
- Processing commercial tickets,
- Clarifying requirements with the customer (in writing or orally),
- Creating offers according to specifications,
- Ideally, experience in dealing with customers and in the back office
What awaits you
- Challenging and varying assignments with world market leaders and hidden champions
- Vast opportunities for building, nurturing and honing your skills through regular knowledge exchange with our experts
- Autonomy, flexibility in your daily work
- Extensive opportunities for growth and professional development supported through our mentoring system and onsite training programs in Germany
- Secure role in a friendly, open-minded, and committed team
- Attractive salary package; social insurance and private medical insurance
- 40 hours per week following the Egyptian vacation system, weekend on Friday & Saturday
Your talents
- The ideal candidate will possess experience in similar areas such as team assistance, support, or back office.
- Strong customer orientation and persuasiveness, and good skills in using Microsoft Office products.
- Additionally, the ability to demonstrate technical IT understanding.
- Very good English skills (German an advantage) is essential.
This is what you can look forward to
Valuable personal freedom
A high level of self-responsibility & creative flexibility – providing you with the freedom to incorporate your personality, your rhythm, and your ideas.
Innovative Spirit
Benefit from an innovative, agile, and dynamic work environment that encourages you to stay up-to-date and enables you to introduce new ideas.
Great prospects
Create the career you want and benefit from our digital learning platform “One Academy”, practice-oriented career models, systematic knowledge exchange and -expansion with experienced colleagues, as well as dedicated promotion programs.
Attractive bonuses & discounts
Benefit from employee bonuses and numerous discounts, e.g. 4G sim cards, Uber, bakeries, shops, ladies spa.
Health insurance
You get private health insurance after 6 months with the company.
We Are One
Solidarity, trust, and appreciation are the basis for your and our success – and respectful cooperation on equal footing. You will experience this special Spirit from the first day of our cross-departmental Group-Starter Training and regular joint events and trips.
About All for One Egypt
One world for making it all happen - what would it be like to be part of it?
More than 4,000 clients, predominantly in the German-speaking mid-market, count on All for One for Business Consulting, SAP and Microsoft solution implementation and operations, as well as on custom software (product) development.
Our Regional Delivery Center in Alexandria, Egypt, plays a pivotal role in this mission. With a growing team of more than 120 highly skilled professionals, the Alexandria unit contributes significantly to the success of our clients by delivering innovative solutions and ensuring seamless collaboration with our strategic Technology and Solution Partners SAP and Microsoft.
We are the number-one SAP Platinum partner in the German-speaking midmarket and a Microsoft Gold Partner.
Successful and consistent
A strong & growing team
Excellent SAP expertise
Great potential, great goals
Your Contact Person
