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SAP FI Consultant (m/w/d)

  • Opportunities

    IT Service & Support
         Application Services     
  • Location

    Alexandria
  • Career Level

    Professionals

What makes your job exciting

  • As a Support Consultant, you are the first point of contact for our customers on all SAP sales topics
  • You implement corrections in your specialist area in collaboration with our Basis Consultants
  • Your diverse range of tasks includes accepting, analyzing and resolving or forwarding customer reports and tickets as well as tracking and reporting them back to the customer using the Group's own ticket system
  • You will always keep an eye on the respective Service Level Agreements (SLA) with our customers and ensure the implementation of a defined escalation process in the event of non-compliance
  • Your area of activity also includes developing solutions together with our customers for business-critical processes
  • As part of a spot consultation, you will provide our customers with comprehensive support via telephone and electronic support media and recommend suitable improvement options and, if necessary, implement these in cooperation with the customer.
  • Through your support, you create the basis for fast and secure communication and solution finding for our customers and contribute significantly to better customer loyalty

What awaits you

  • Challenging and varying assignments with world market leaders and hidden champions
  • Vast opportunities for building, nurturing and honing your skills through regular knowledge exchange with our experts  
  • Autonomy, flexibility in your daily work
  • Extensive opportunities for growth and professional development supported through our mentoring system and onsite training programs in Germany
  • Secure role in a friendly, open-minded, and committed team
  • Attractive salary package; social insurance and private medical insurance
  • 40 hours per week with German calendar

Your talents

  • In addition to successfully completing vocational training or a degree, you have several years of practical experience in SAP FI support or as a key user in in-house projects
  • You have experience in supporting customers or specialist departments in SAP FI/CO operations: administration, support and monitoring
  • When advising customers, you value a trusting and cooperative partnership
  • Excellent level of English is a prerequisite for advising customers
  • Your strength lies in recognizing problems, analyzing their causes and finding possible solutions
  • Team spirit, resilience and the necessary flexibility to react quickly to new requirements are a matter of course for you

This is what you can look forward to

Valuable personal freedom

Flexible working hours, mobile work, and a high level of self-responsibility & creative flexibility – providing you with the freedom to incorporate your personality, your rhythm, and your ideas.

30+1 days leave

Take your time for the things that are important to you.

Great prospects

Create the career you want and benefit from our digital learning platform “One Academy”, practice-oriented career models, systematic knowledge exchange and -expansion with experienced colleagues, as well as dedicated promotion programs.

Attractive bonuses & discounts

Benefit from bonuses for special projects, premiums for staff recommendations, and -anniversaries, staff discounts for private online shopping, discounted leisure- and fitness offerings (EGYM Wellpass) and bike leasing (JobRad).

Work-life balance & health

Among other things, we offer you stress preventions & conflict management trainings, child- and elderly care support, health checks and medical check-ups, company pension scheme models & disability insurance models, as well as an ergonomic workplace.

We Are One

Solidarity, trust, and appreciation are the basis for your and our success – and respectful cooperation on equal footing. You will experience this special Spirit from the first day of our cross-departmental Group-Starter Training.

About All for One Group SE

One world for making it all happen
With 2,800 experts, All for One is the leading IT, consulting, and service provider for SAP, Microsoft, and IBM. Why do more than 4,000 customers trust us? Because we understand the mid-market. Because we seamlessly combine industry expertise, technology, and services. And because we don’t just support transformation — we drive companies forward.
Together, we shape a world where technology turns into tangible success — One world for making it all happen.

01

4,000 CUSTOMERS

In Germany, Austria, Switzerland, and Poland
02

2,800 COLLEAGUES

Worldwide
03

30 SITES

In your vicinity
04

ACCOLADES

SAP Platinum Partner and winner of the SAP Digital Supply Chain Appreciation Award 2024 | Diamond Initiative Partner with 6 Awards in 2024 | kununu Top Company 2024 | brandeins - Best IT Service Provider 2024 |

Your Contact Person

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Mariam Fathi Talent Acquisition Manager
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Contact us by e-mail