Junior Technical Consultant - Second Level Support (M/F/D)
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Opportunities
IT Service & Support
Managed IT Services -
Location
Alexandria -
Career Level
Professionals
What makes your job exciting
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Administration and optimization of system landscapes (virtualized on VMWare or MS Azure) on Linux and Windows platforms.
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Performing standard changes of Second Level Service Catalog according to defined change management process
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Processing and solution of monitoring and customer incidents as part of second level support in accordance with incident and problem management.
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Consulting our customers in the subject of network, operating systems, Active directory, Sharepoint, Exchange, Citrix, Backup and virtualization
What awaits you
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Challenging and varying assignments with world market leaders and hidden champions
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Vast opportunities for building, nurturing and honing your skills through regular knowledge exchange with our experts
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Autonomy, flexibility in your daily work
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Extensive opportunities for growth and professional development supported through our mentoring system and onsite training programs in Germany
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Secure role in a friendly, open-minded, and committed team
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Attractive salary package; social insurance and private medical insurance.
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40 hours per week following the Egyptian vacation system, weekend on Friday & Saturday.
Your talents
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Preferably, successfully completed university studies (Bachelor's degree) in Computer Science, Business Informatics, or an equivalent vocational qualification.
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Initial professional experience in one or more of the areas of Windows/Linux Server, Cisco network environments, Active Directory, Sharepoint, Exchange, Citrix, backup, virtualization (VM and Azure)
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Experience in the area of automation of administration tasks, in particular using scripting languages
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Affinity for IT and a solid understanding of current technologies
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Strong results-orientation combined with an attention to detail
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Rigid and structured approach to problem identification, analysis and resolution
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Unwavering customer orientation and the ability to perform successfully in a demanding environment.
This is what you can look forward to
Valuable personal freedom
A high level of self-responsibility & creative flexibility – providing you with the freedom to incorporate your personality, your rhythm, and your ideas.
Innovative Spirit
Benefit from an innovative, agile, and dynamic work environment that encourages you to stay up-to-date and enables you to introduce new ideas.
Great prospects
Create the career you want and benefit from our digital learning platform “One Academy”, practice-oriented career models, systematic knowledge exchange and -expansion with experienced colleagues, as well as dedicated promotion programs.
Attractive bonuses & discounts
Benefit from employee bonuses and numerous discounts, e.g. 4G sim cards, Uber, bakeries, shops, ladies spa.
Health insurance
You get private health insurance after 6 months with the company.
We Are One
Solidarity, trust, and appreciation are the basis for your and our success – and respectful cooperation on equal footing. You will experience this special Spirit from the first day of our cross-departmental Group-Starter Training and regular joint events and trips.
About All for One Egypt
It's nice when you can say: I feel at home here. That's what working at All for One Group is all about. More than 3,000 clients, predominantly in the German-speaking mid-market, count on All for One Group for Business Consulting, SAP and Microsoft solution implementation and operations as well as on custom-software (product) development.
Taking our customer’s competitiveness to the next level is at the very heart of what our team of 2,700 professionals (more than 50 based out of Alexandria) are doing. The close collaboration with our strategic Technology and Solution Partners SAP and Microsoft is key to our customer’s success on this journey.
Successful and consistent
A strong & growing team
Excellent SAP expertise
Great potential, great goals
Your Contact Person
