Expert Platform Data ServiceNow
-
Opportunities
IT Service & Support
Managed IT Services -
Location
Alexandria
What makes your job exciting
- Ensure and continuously improve data quality in our ITSM environment (currently SAP Solution Manager) and support the transition to the group-wide target system ServiceNow. The role is strongly focused on thorough master data maintenance, stndards, and process-oriented collaboration-not on deep technical development.
- Key responsibilities:
- Operational support plus ongoing maintenance and quality assurance of ITSM master data (SAP Solution Manager).
- Data quality management: checks, cleansing, harmonization, and documentation of rules/standards.
- Support the ServiceNow transition: data preparation and mapping support, validation of migration results, test/UAT support, and hypercare-related activities.
- Support and optimize ITSM processes (ITIL-oriented), including stakeholder alignment and maintaining work instructions/guidelines
This is what you can look forward to
Valuable personal freedom
Flexible working hours, mobile work, and a high level of self-responsibility & creative flexibility – providing you with the freedom to incorporate your personality, your rhythm, and your ideas.
30+1 days leave
Take your time for the things that are important to you.
Great prospects
Create the career you want and benefit from our digital learning platform “One Academy”, practice-oriented career models, systematic knowledge exchange and -expansion with experienced colleagues, as well as dedicated promotion programs.
Attractive bonuses & discounts
Benefit from bonuses for special projects, premiums for staff recommendations, and -anniversaries, staff discounts for private online shopping, discounted leisure- and fitness offerings (EGYM Wellpass) and bike leasing (JobRad).
Work-life balance & health
Among other things, we offer you stress preventions & conflict management trainings, child- and elderly care support, health checks and medical check-ups, company pension scheme models & disability insurance models, as well as an ergonomic workplace.
We Are One
Solidarity, trust, and appreciation are the basis for your and our success – and respectful cooperation on equal footing. You will experience this special Spirit from the first day of our cross-departmental Group-Starter Training.
About All for One Group SE
One world for making it all happen
With 3,200 experts, All for One is the leading IT, consulting, and service provider for SAP, Microsoft, and IBM. Why do more than 4,500 customers trust us? Because we understand the mid-market. Because we seamlessly combine industry expertise, technology, and services. And because we don’t just support transformation — we drive companies forward.
Together, we shape a world where technology turns into tangible success — One world for making it all happen.
01
4,500 CUSTOMERS
In Germany, Austria, Switzerland, and Poland
02
3,200 COLLEAGUES
Worldwide
03
53 SITES
In your vicinity
04
ACCOLADES
SAP Platinum Partner and winner of the SAP Digital Supply Chain Appreciation Award 2024 | Diamond Initiative Partner with 6 Awards in 2024 | kununu Top Company 2024 | brandeins - Best IT Service Provider 2024 |
Your Contact Person
Sherine Abou Youssef
Expert Talent Acquisition
Contact us by e-mail
What awaits you
- A professional environment at a top employer in the IT industry
- An exciting role in a dynamic and varied work environment
- Flexibility in daily work organization (home office, trust-based working hours)
- Structured knowledge sharing and development with experienced colleagues
- Outstanding personal development opportunities through targeted training.
- The security of a corporate group combined with a start-up culture.
- An attractive salary package, social security, and private health insurance.
- A 40-hour workweek according to the Egyptian holiday system, with the weekend on Friday and Saturday
Your talents
- First to solid experience in an ITSM / service management-related environment.
- Highly structured and detail-oriented; strong quality mindset; reliable documentation and follow-up skills.
- Basic ITSM understanding; ITIL knowledge is a plus.
- Fluent German (written and spoken).
- Nice-to-have:
- Exposure to SAP Solution Manager and/or ServiceNow.
- Experience with data cleansing/standards or data quality reporting.
- Project/transition experience (migration, testing, cutover support).
What awaits you
- A professional environment at a top employer in the IT industry
- An exciting role in a dynamic and varied work environment
- Flexibility in daily work organization (home office, trust-based working hours)
- Structured knowledge sharing and development with experienced colleagues
- Outstanding personal development opportunities through targeted training.
- The security of a corporate group combined with a start-up culture.
- An attractive salary package, social security, and private health insurance.
- A 40-hour workweek according to the Egyptian holiday system, with the weekend on Friday and Saturday
Your talents
- First to solid experience in an ITSM / service management-related environment.
- Highly structured and detail-oriented; strong quality mindset; reliable documentation and follow-up skills.
- Basic ITSM understanding; ITIL knowledge is a plus.
- Fluent German (written and spoken).
- Nice-to-have:
- Exposure to SAP Solution Manager and/or ServiceNow.
- Experience with data cleansing/standards or data quality reporting.
- Project/transition experience (migration, testing, cutover support).
What awaits you
- A professional environment at a top employer in the IT industry
- An exciting role in a dynamic and varied work environment
- Flexibility in daily work organization (home office, trust-based working hours)
- Structured knowledge sharing and development with experienced colleagues
- Outstanding personal development opportunities through targeted training.
- The security of a corporate group combined with a start-up culture.
- An attractive salary package, social security, and private health insurance.
- A 40-hour workweek according to the Egyptian holiday system, with the weekend on Friday and Saturday
Your talents
- First to solid experience in an ITSM / service management-related environment.
- Highly structured and detail-oriented; strong quality mindset; reliable documentation and follow-up skills.
- Basic ITSM understanding; ITIL knowledge is a plus.
- Fluent German (written and spoken).
- Nice-to-have:
- Exposure to SAP Solution Manager and/or ServiceNow.
- Experience with data cleansing/standards or data quality reporting.
- Project/transition experience (migration, testing, cutover support).
What awaits you
- A professional environment at a top employer in the IT industry
- An exciting role in a dynamic and varied work environment
- Flexibility in daily work organization (home office, trust-based working hours)
- Structured knowledge sharing and development with experienced colleagues
- Outstanding personal development opportunities through targeted training.
- The security of a corporate group combined with a start-up culture.
- An attractive salary package, social security, and private health insurance.
- A 40-hour workweek according to the Egyptian holiday system, with the weekend on Friday and Saturday
Your talents
- First to solid experience in an ITSM / service management-related environment.
- Highly structured and detail-oriented; strong quality mindset; reliable documentation and follow-up skills.
- Basic ITSM understanding; ITIL knowledge is a plus.
- Fluent German (written and spoken).
- Nice-to-have:
- Exposure to SAP Solution Manager and/or ServiceNow.
- Experience with data cleansing/standards or data quality reporting.
- Project/transition experience (migration, testing, cutover support).
What awaits you
- A professional environment at a top employer in the IT industry
- An exciting role in a dynamic and varied work environment
- Flexibility in daily work organization (home office, trust-based working hours)
- Structured knowledge sharing and development with experienced colleagues
- Outstanding personal development opportunities through targeted training.
- The security of a corporate group combined with a start-up culture.
- An attractive salary package, social security, and private health insurance.
- A 40-hour workweek according to the Egyptian holiday system, with the weekend on Friday and Saturday
Your talents
- First to solid experience in an ITSM / service management-related environment.
- Highly structured and detail-oriented; strong quality mindset; reliable documentation and follow-up skills.
- Basic ITSM understanding; ITIL knowledge is a plus.
- Fluent German (written and spoken).
- Nice-to-have:
- Exposure to SAP Solution Manager and/or ServiceNow.
- Experience with data cleansing/standards or data quality reporting.
- Project/transition experience (migration, testing, cutover support).
What awaits you
- A professional environment at a top employer in the IT industry
- An exciting role in a dynamic and varied work environment
- Flexibility in daily work organization (home office, trust-based working hours)
- Structured knowledge sharing and development with experienced colleagues
- Outstanding personal development opportunities through targeted training.
- The security of a corporate group combined with a start-up culture.
- An attractive salary package, social security, and private health insurance.
- A 40-hour workweek according to the Egyptian holiday system, with the weekend on Friday and Saturday
Your talents
- First to solid experience in an ITSM / service management-related environment.
- Highly structured and detail-oriented; strong quality mindset; reliable documentation and follow-up skills.
- Basic ITSM understanding; ITIL knowledge is a plus.
- Fluent German (written and spoken).
- Nice-to-have:
- Exposure to SAP Solution Manager and/or ServiceNow.
- Experience with data cleansing/standards or data quality reporting.
- Project/transition experience (migration, testing, cutover support).
What awaits you
- A professional environment at a top employer in the IT industry
- An exciting role in a dynamic and varied work environment
- Flexibility in daily work organization (home office, trust-based working hours)
- Structured knowledge sharing and development with experienced colleagues
- Outstanding personal development opportunities through targeted training.
- The security of a corporate group combined with a start-up culture.
- An attractive salary package, social security, and private health insurance.
- A 40-hour workweek according to the Egyptian holiday system, with the weekend on Friday and Saturday
Your talents
- First to solid experience in an ITSM / service management-related environment.
- Highly structured and detail-oriented; strong quality mindset; reliable documentation and follow-up skills.
- Basic ITSM understanding; ITIL knowledge is a plus.
- Fluent German (written and spoken).
- Nice-to-have:
- Exposure to SAP Solution Manager and/or ServiceNow.
- Experience with data cleansing/standards or data quality reporting.
- Project/transition experience (migration, testing, cutover support).
What awaits you
- A professional environment at a top employer in the IT industry
- An exciting role in a dynamic and varied work environment
- Flexibility in daily work organization (home office, trust-based working hours)
- Structured knowledge sharing and development with experienced colleagues
- Outstanding personal development opportunities through targeted training.
- The security of a corporate group combined with a start-up culture.
- An attractive salary package, social security, and private health insurance.
- A 40-hour workweek according to the Egyptian holiday system, with the weekend on Friday and Saturday
Your talents
- First to solid experience in an ITSM / service management-related environment.
- Highly structured and detail-oriented; strong quality mindset; reliable documentation and follow-up skills.
- Basic ITSM understanding; ITIL knowledge is a plus.
- Fluent German (written and spoken).
- Nice-to-have:
- Exposure to SAP Solution Manager and/or ServiceNow.
- Experience with data cleansing/standards or data quality reporting.
- Project/transition experience (migration, testing, cutover support).
What awaits you
- A professional environment at a top employer in the IT industry
- An exciting role in a dynamic and varied work environment
- Flexibility in daily work organization (home office, trust-based working hours)
- Structured knowledge sharing and development with experienced colleagues
- Outstanding personal development opportunities through targeted training.
- The security of a corporate group combined with a start-up culture.
- An attractive salary package, social security, and private health insurance.
- A 40-hour workweek according to the Egyptian holiday system, with the weekend on Friday and Saturday
Your talents
- First to solid experience in an ITSM / service management-related environment.
- Highly structured and detail-oriented; strong quality mindset; reliable documentation and follow-up skills.
- Basic ITSM understanding; ITIL knowledge is a plus.
- Fluent German (written and spoken).
- Nice-to-have:
- Exposure to SAP Solution Manager and/or ServiceNow.
- Experience with data cleansing/standards or data quality reporting.
- Project/transition experience (migration, testing, cutover support).
What awaits you
- A professional environment at a top employer in the IT industry
- An exciting role in a dynamic and varied work environment
- Flexibility in daily work organization (home office, trust-based working hours)
- Structured knowledge sharing and development with experienced colleagues
- Outstanding personal development opportunities through targeted training.
- The security of a corporate group combined with a start-up culture.
- An attractive salary package, social security, and private health insurance.
- A 40-hour workweek according to the Egyptian holiday system, with the weekend on Friday and Saturday
Your talents
- First to solid experience in an ITSM / service management-related environment.
- Highly structured and detail-oriented; strong quality mindset; reliable documentation and follow-up skills.
- Basic ITSM understanding; ITIL knowledge is a plus.
- Fluent German (written and spoken).
- Nice-to-have:
- Exposure to SAP Solution Manager and/or ServiceNow.
- Experience with data cleansing/standards or data quality reporting.
- Project/transition experience (migration, testing, cutover support).
What awaits you
- A professional environment at a top employer in the IT industry
- An exciting role in a dynamic and varied work environment
- Flexibility in daily work organization (home office, trust-based working hours)
- Structured knowledge sharing and development with experienced colleagues
- Outstanding personal development opportunities through targeted training.
- The security of a corporate group combined with a start-up culture.
- An attractive salary package, social security, and private health insurance.
- A 40-hour workweek according to the Egyptian holiday system, with the weekend on Friday and Saturday
Your talents
- First to solid experience in an ITSM / service management-related environment.
- Highly structured and detail-oriented; strong quality mindset; reliable documentation and follow-up skills.
- Basic ITSM understanding; ITIL knowledge is a plus.
- Fluent German (written and spoken).
- Nice-to-have:
- Exposure to SAP Solution Manager and/or ServiceNow.
- Experience with data cleansing/standards or data quality reporting.
- Project/transition experience (migration, testing, cutover support).
What awaits you
- A professional environment at a top employer in the IT industry
- An exciting role in a dynamic and varied work environment
- Flexibility in daily work organization (home office, trust-based working hours)
- Structured knowledge sharing and development with experienced colleagues
- Outstanding personal development opportunities through targeted training.
- The security of a corporate group combined with a start-up culture.
- An attractive salary package, social security, and private health insurance.
- A 40-hour workweek according to the Egyptian holiday system, with the weekend on Friday and Saturday
Your talents
- First to solid experience in an ITSM / service management-related environment.
- Highly structured and detail-oriented; strong quality mindset; reliable documentation and follow-up skills.
- Basic ITSM understanding; ITIL knowledge is a plus.
- Fluent German (written and spoken).
- Nice-to-have:
- Exposure to SAP Solution Manager and/or ServiceNow.
- Experience with data cleansing/standards or data quality reporting.
- Project/transition experience (migration, testing, cutover support).
What awaits you
- A professional environment at a top employer in the IT industry
- An exciting role in a dynamic and varied work environment
- Flexibility in daily work organization (home office, trust-based working hours)
- Structured knowledge sharing and development with experienced colleagues
- Outstanding personal development opportunities through targeted training.
- The security of a corporate group combined with a start-up culture.
- An attractive salary package, social security, and private health insurance.
- A 40-hour workweek according to the Egyptian holiday system, with the weekend on Friday and Saturday
Your talents
- First to solid experience in an ITSM / service management-related environment.
- Highly structured and detail-oriented; strong quality mindset; reliable documentation and follow-up skills.
- Basic ITSM understanding; ITIL knowledge is a plus.
- Fluent German (written and spoken).
- Nice-to-have:
- Exposure to SAP Solution Manager and/or ServiceNow.
- Experience with data cleansing/standards or data quality reporting.
- Project/transition experience (migration, testing, cutover support).
What awaits you
- A professional environment at a top employer in the IT industry
- An exciting role in a dynamic and varied work environment
- Flexibility in daily work organization (home office, trust-based working hours)
- Structured knowledge sharing and development with experienced colleagues
- Outstanding personal development opportunities through targeted training.
- The security of a corporate group combined with a start-up culture.
- An attractive salary package, social security, and private health insurance.
- A 40-hour workweek according to the Egyptian holiday system, with the weekend on Friday and Saturday
Your talents
- First to solid experience in an ITSM / service management-related environment.
- Highly structured and detail-oriented; strong quality mindset; reliable documentation and follow-up skills.
- Basic ITSM understanding; ITIL knowledge is a plus.
- Fluent German (written and spoken).
- Nice-to-have:
- Exposure to SAP Solution Manager and/or ServiceNow.
- Experience with data cleansing/standards or data quality reporting.
- Project/transition experience (migration, testing, cutover support).
What awaits you
- A professional environment at a top employer in the IT industry
- An exciting role in a dynamic and varied work environment
- Flexibility in daily work organization (home office, trust-based working hours)
- Structured knowledge sharing and development with experienced colleagues
- Outstanding personal development opportunities through targeted training.
- The security of a corporate group combined with a start-up culture.
- An attractive salary package, social security, and private health insurance.
- A 40-hour workweek according to the Egyptian holiday system, with the weekend on Friday and Saturday
Your talents
- First to solid experience in an ITSM / service management-related environment.
- Highly structured and detail-oriented; strong quality mindset; reliable documentation and follow-up skills.
- Basic ITSM understanding; ITIL knowledge is a plus.
- Fluent German (written and spoken).
- Nice-to-have:
- Exposure to SAP Solution Manager and/or ServiceNow.
- Experience with data cleansing/standards or data quality reporting.
- Project/transition experience (migration, testing, cutover support).
What awaits you
- A professional environment at a top employer in the IT industry
- An exciting role in a dynamic and varied work environment
- Flexibility in daily work organization (home office, trust-based working hours)
- Structured knowledge sharing and development with experienced colleagues
- Outstanding personal development opportunities through targeted training.
- The security of a corporate group combined with a start-up culture.
- An attractive salary package, social security, and private health insurance.
- A 40-hour workweek according to the Egyptian holiday system, with the weekend on Friday and Saturday
Your talents
- First to solid experience in an ITSM / service management-related environment.
- Highly structured and detail-oriented; strong quality mindset; reliable documentation and follow-up skills.
- Basic ITSM understanding; ITIL knowledge is a plus.
- Fluent German (written and spoken).
- Nice-to-have:
- Exposure to SAP Solution Manager and/or ServiceNow.
- Experience with data cleansing/standards or data quality reporting.
- Project/transition experience (migration, testing, cutover support).
What awaits you
- A professional environment at a top employer in the IT industry
- An exciting role in a dynamic and varied work environment
- Flexibility in daily work organization (home office, trust-based working hours)
- Structured knowledge sharing and development with experienced colleagues
- Outstanding personal development opportunities through targeted training.
- The security of a corporate group combined with a start-up culture.
- An attractive salary package, social security, and private health insurance.
- A 40-hour workweek according to the Egyptian holiday system, with the weekend on Friday and Saturday
Your talents
- First to solid experience in an ITSM / service management-related environment.
- Highly structured and detail-oriented; strong quality mindset; reliable documentation and follow-up skills.
- Basic ITSM understanding; ITIL knowledge is a plus.
- Fluent German (written and spoken).
- Nice-to-have:
- Exposure to SAP Solution Manager and/or ServiceNow.
- Experience with data cleansing/standards or data quality reporting.
- Project/transition experience (migration, testing, cutover support).
What awaits you
- A professional environment at a top employer in the IT industry
- An exciting role in a dynamic and varied work environment
- Flexibility in daily work organization (home office, trust-based working hours)
- Structured knowledge sharing and development with experienced colleagues
- Outstanding personal development opportunities through targeted training.
- The security of a corporate group combined with a start-up culture.
- An attractive salary package, social security, and private health insurance.
- A 40-hour workweek according to the Egyptian holiday system, with the weekend on Friday and Saturday
Your talents
- First to solid experience in an ITSM / service management-related environment.
- Highly structured and detail-oriented; strong quality mindset; reliable documentation and follow-up skills.
- Basic ITSM understanding; ITIL knowledge is a plus.
- Fluent German (written and spoken).
- Nice-to-have:
- Exposure to SAP Solution Manager and/or ServiceNow.
- Experience with data cleansing/standards or data quality reporting.
- Project/transition experience (migration, testing, cutover support).